2020 and 2021 both marked a huge change in the recruitment industry. Every business trend, forecast, existing recruitment foundation, hiring processes and channels, had to be adjusted or upgraded.

Staffing and Recruitment Challenges in 2021

Because global businesses were at the forefront of unpredictable change, manpower – the keeping, the hiring, even the re-hiring, was and still is hugely affected. Recruitment and staffing had to flow with the current events to keep businesses afloat. 

In this day and age, what are the top challenges recruitment firms worldwide face?

1) Unpredictable and ever-changing hiring requirements. The volatile situation has put recruiters on their toes. Hiring freezes quickly happened and after vaccinations rolled out along with easing up borders, plus the element of technology playing a huge role in job flexibility, demand for talent can spike from time to time, consistent up-keep required.

2) Virtual recruitment requires new skills & approaches. The virtual environment posed both as a boon & a bane for candidates, employers, and the recruitment teams. Because the foundation of the hiring industry is based on meaningful relationships, communication adjustments and techniques had to be adapted.

3) Drive for efficiency and effectiveness. If the trend is volatile, systems must be flexible enough without sacrificing quality.

4) It’s a candidate’s market. Hiring is now spiking worldwide, the numerous candidates of experienced and talented professionals who have been previously let go from their roles are now spoiled with choice.

5) Candidate experience has been negatively affected.  According to LinkedIn, nearly 46% of hiring professionals believe the COVID-19 negatively affected candidate experience. A candidate’s perception of a recruiter and recruitment agency has never been more important.

6) Diversity, Equity and Inclusion remain a priority for employers. The top three elements of an in-depth manpower pool are now a high priority still given the global situation. Recruitment and staffing agencies now must continue to ensure that their clients are able to hire a more diverse range of talent. This can be achieved by creating more intentional recruitment strategies to build a diverse talent pipeline.

7) In some consumer-facing industries, talent shortages remain. Retail, tourism, & hospitality industries continue to face the lack of transient talent working on temporary visas. This has made the recruitment landscape challenging, especially because these industries begin to open up again. Similarly, for those placing talent in the care sectors, there continues to be a huge talent shortage as staff remain unable to work across multiple locations.

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