Communications & Network Administrator

Full time Rotana in Information Technology Email Job
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Job Description

We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Communications & Network Administrator you are responsible to ensure the proper functioning of all computer technology equipment and your role will include key responsibilities such as:

  • Serve as a primary contact for all network and cabling
  • Serve as a primary contact for telephone system and other communication devices
  • Maintain the documentation of all network equipments and all network design
  • Maintain the documentation of the telephone system configuration and line patching
  • Maintain ‘back-up’ of all network devices, PBX and other software related to communication systems (call accounting, high speed internet)
  • Understand all the hotel network infrastructure and communication system
  • Maintain sufficient spares of all telephone and network devices
  • Maintain the inventory and the allocation of all network and communication equipments
  • Respond to all users and guest request and provide them with adequate network support
  • Carry out preventive maintenance program on the hotel network and telephone system
  • Responsible for the high availability of the high speed internet system, gateway, internet line and VPN tunnels
  • Ensure that all voice and data cabling is structured, properly organized and labeled

 

Skills

Education, Qualifications & Experiences
You should have a degree within the information technology field and previous experiences in the same role along with a proven knowledge of all network and communication systems. A good command of English and the ability to fault, find and rectify subsystems are essentials.

Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

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